Privacy Policy

Effective date: 7 October 2025

Overview

MarketScanner Pros ("we", "us") provides a trading dashboard and related services. This policy explains what we collect, why, and your choices.

Email Address: Collected during checkout to verify trial eligibility and send receipts. Required for all paid subscriptions.
Account: Workspace ID (device identifier) for authentication and subscription tracking.
Billing: Processed by Stripe (web/Android) or Apple (iOS); we store minimal subscription status and payment metadata.
Trial Usage Tracking: Email address, plan type, workspace ID, and Stripe customer ID stored to prevent trial abuse (one trial per email per plan).
Usage & Logs: Diagnostics, error tracking (via Sentry), and server logs for reliability and abuse prevention.
Cookies/Storage: Session cookies for authentication, workspace ID tracking, and user preferences.
Device Information: Browser type, IP address, and device fingerprints for fraud prevention and rate limiting.

Authenticate accounts and secure access to the dashboard via workspace IDs.
Verify trial eligibility and prevent trial abuse (one trial per email address).
Process subscriptions and let you manage billing in Stripe's Customer Portal or Apple's App Store.
Send transactional emails (receipts, subscription confirmations, trial reminders).
Detect and prevent fraud, abuse, and unauthorized access.
Monitor performance, track errors, and improve service reliability.
Operate, maintain, and improve the service; comply with legal obligations.

Data may be processed outside your country; we use appropriate safeguards where required.

Email & Trial Records: Retained indefinitely to prevent trial abuse. Required for fraud prevention.
Subscription Data: Retained while subscription is active, plus 7 years for tax/legal compliance.
Workspace IDs: Retained for account continuity; deleted upon account deletion request.
Logs & Analytics: Retained for 90 days, then automatically deleted.
Other Personal Data: Kept only as long as necessary for stated purposes or as required by law.

You may request access, correction, deletion, or object to processing. Contact us to exercise rights.

Not directed to individuals under 16. We do not knowingly collect children's data.

We use reasonable technical and organizational measures; no method is 100% secure.

We may update this policy and change the effective date. Material changes may include additional notice.